Success Stories | Turnkey Consulting

Delivering centralized user access management with SAP Cloud Identity Access Governance

Written by Turnkey Consulting | Apr 24, 2026 10:28:26 AM

“As one of the first organisations to adapt to cloud-based SAP IAG, we are proud to be leading the way with Turnkey in simplifying the governance of user access in a complex corporate cloud environment. Turnkey’s identity and access management expertise, effective communications and guidance ensured our access authorisations and governance project was a success”

— Moustafa Raslan, DBA Team Leader

Challenge

A centralised view of users and their access to corporate systems helps ensure companies remain compliant and well prepared for external audits, as well as keeping costs down. At the Coca-Cola Bottling Company of Egypt, the complexity of managing around 50 locations and maintaining effective security controls and user access authorisations was becoming 
increasingly challenging.

For their migration to an SAP landscape, the company initially engaged the services of their SAP S/4 HANA system integrator to design and build access across all sites and approximately 3,000 system users. However, it did not have governance over the security of roles and was facing exposure to potential risk and breaches of compliance. It did not have the necessary visibility of which individuals were accessing their systems and from which locations in Egypt.

 

Solution

Having recently deployed SAP S/4HANA Cloud, the company accepted a recommendation from SAP to implement 
the latest Cloud Identity Access Governance software tool (SAP IAG). This tool is designed to streamline and govern identity and access authorisations in complex cloud environments.

Turnkey Consulting was engaged by Coca-Cola Bottling of Egypt as the systems integrator to deploy IAG. Its reputation, depth of knowledge and experience in delivering best practice for IAG globally, and its focus on minimising customer risk, were some of the key reasons for this choice. 

Turnkey rolled the project out in two phases, with the first phase being the implementation of IAG into the company’s cloud environment to provide the automated provisioning for user access controls. 

The second phase is a remediation roadmap that runs full risk analysis carried out by Turnkey on the CocaCola connected S/4HANA system. The aim is to develop a roadmap of actions to get the roles to a clean state. It includes quick wins and critical risks to target, business process prioritisation, knowledge transfer and ongoing support.

With close collaboration between the client and Turnkey’s technical delivery lead, the SAP-integrated IAG solution successfully went live, following SAP’s own standards, and is provisioning the right access controls accurately to users across the organisation. Its dashboard-driven user interfaces are easy to use and embeds the uniformity and standardisation that the company required to dynamically and automatically manage its access controls and governance.

This is the latest IAG technology offering from SAP built on the SAP Business Technology Platform. As such we’re one of the first major companies in Egypt to deploy it. We worked closely with Turnkey’s technical delivery lead who expertly navigated this new software and its challenges for a successful implementation”. Moustafa Raslan, DBA Team Leader at Coca Cola.

Benefits 

  • Automated provisioning of access controls: identity and access approvals are much easier and faster to provision because they are automated, providing significant cost savings in reduced manual effort.
  • Visibility of access risks: the company has 100% visibility of its access authorisations via the dashboards and has confidence in the accuracy of its data.
  • Security and compliance: the audit logs display who has been approved and what identity and access controls 
    are in place, ensuring the company is fully compliant and can meet auditing and regulatory requirements.
  • Remediation of business-critical issues: the full risk access analysis on the company’s S/4HANA system gives the company a roadmap of actions and guidance on areas of risk that need remediation to ensure all roles are in a clean state.
  • Reduction of manual effort: because IAG is automated and fully integrated with the firm’s SAP S/4HANA Cloud solution, manual effort involved in checking access controls has been removed with significant cost savings anticipated.