Turnkey Consulting ("We") are committed to protecting and respecting your privacy.
This policy and any other documents referred to in it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the General Data Protection Regulation (the Regulation), the data controller is Turnkey Consulting Ltd, 58 Ayres Street, London, SE1 1EU.
We may request and/or collect and process the following data about you:
The personal information you give us may include, but is not limited to, your name, address, email address, phone number, job title and the name of your employer.
We intend to gather this information to communicate with you strictly on a corporate basis, we will not gather any information that will be used to communicate with you outside of any professional relationship. In particular we will only seek to collect corporate email addresses (such as email@example.com or firstname.lastname@example.org). To this end, we may also ask you for information on the organisation you work for or are associated to.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration purposes. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
Such information includes which URL you have come from and which URL you exited our site to (including date and time), the pages you have viewed, how quick those pages loaded, download errors, lengths of visits to certain pages, page interaction information (such as scrolling and clicks), forms you have submitted, methods used to browse away from the page, if you linked to the site from a search engine, the address of that search engine and the search term you used.
We use information held about you in the following ways:
We may also use your data, or permit selected third parties to use your data, to provide you with information about services which we think may be of interest to you, and we or they may contact you about these by post, telephone, or email (where you have provided contact details).
If you have provided us with your corporate email address via the website, telephone, email or otherwise and at that time you did not OPT-OUT of receiving marketing communications from us, we may also send you relevant, informative information to your corporate email address. And, on occasion and where requested, information on our products and services. No marketing emails will be sent to personal email addresses, sole traders or certain types of partnerships unless explicit consent is given to send such information.
We may disclose your personal information to third parties:
We will only hold your information as a corporate subscriber, being somebody that has provided us with their information on a professional basis, or has been provided to us by a legitimate third-party (including email addresses such as email@example.com or firstname.lastname@example.org) and you are not a current or past customer. If you meet this criteria, we will communicate with you via both telephone and email unless you have opted out of communications through our preferences page, or via a third party opt-out service (such as the Corporate Telephone Preference Service). We have made efforts to restrict the collection of data from non-corporate subscribers, however on the occasion that this information is collected we will not communicate with you or process your data unless explicitly requested.
Although we are able to communicate with you if you are a corporate subscribers via your corporate telephone number (if not registered to the CTPS) or email address without consent, we may process other pieces of personal data (identified above) to support this activity.
We have a Legitimate Interest in processing this data as it allows us to personalise the communications we deliver to you. This increases the success of our marketing activities and in turn drives business critical revenue generation. We also consider the processing of such data to be in your interest. This is because it helps us provide personalised communications that you are more likely to find of interest. There is no feasible alternative way of achieving this purpose without processing the data. In addition to the processing of such data being mutually beneficial, we have considered, due to the nature of the personal data processed and the way in which it is used, that processing will have a minimal negative impact on you. This is because the measures taken ensure that data is processed on a strictly professional basis and to enable you to object to the processing of your data at any time. Furthermore, we have deemed that you are likely to expect communications that are directly related to your area or work, location, website usage or job role.
If you are a customer or previous customer we may also process your data based on the interests given above. However, we may also process your information as a current or past customer to inform you of changes to your service, billing and any other activity we are required to carry out in order to fulfil our contractual arrangement with you.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data via email or by visiting our preferences center.
Under data protection regulation you also have other rights in relation to how your data is used. These include:
You can exercise your right to prevent such processing by contacting us at Turnkey Consulting Ltd, 58 Ayres Street, London, SE1 1EU.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We will only keep your data for as long we have a legitimate interest justification to hold it, or until you make a legitimate request for us to delete your data.
The General Data Protection Regulation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Regulation.
If you feel we have misused your data and have not taken appropriate actions to rectify any misuse, then you can report your complaint to the Information Commissioner's Office. Their contact details are as follows:
Information Governance department
Information Commissioner's Office
0303 123 1113