It is simpler to support, being SAP-based rather than java, and guarantees on-going support by SAP.
The standard dashboards in 10.1 provide better data to users than in 5.3, facilitating better decision making.
The documentation from the previous implementer was not as comprehensive as Rexam needed. Turnkey Consulting provided full documentation with screenshots, making it much easier to understand, along with quality training documentation.
This gives Rexam the control, auditability and user access that they need across the company.